Hey, World. You fail.

I have verified your information and changed the last name on your account from Deanne to Santos as you requested. Please keep in mind it may take up to 90 days for the name change to reflect on your online account.  I have also added your email address to your account as well.

Okay, first off, Best Buy, 48-hour responses my ass! Second of all, what the fuck are you doing for those 90 days that it takes to update my account information online? And thirdly, as much as I appreciate you adding my email address to my account, uh... I ALREADY DID THAT WHEN I SIGNED UP. Seriously, wtf?

I do give them a thumbs up for their people skills, though, and the fact that they were helpful when they found the time to answer my two freakin' emails. But I figure they must get a lot of questions, being an electronics store and all. That's just basically putting a tattoo on your head that says "Hey, idiots, ask me any kind of stupid question you want 'cause no matter who idiotic it is, I'll help!"

Oh, and I was cruising the InTeRnEtZ and looking at computers (I'm procrastinating and severely bored), and I came across this in one of the reviews:

[The computer] is fast, and not giving me any problems. I know how to take care of my computer I do cleaning, defragmenting and doing other stuff and maybe that is why it is not giving me any problem. I would say I bought the right desktop for me and it is really worth it.

So, I had no animosity towards this person at this point because 1) he obviously cares more about his computer than I do about mine because when it comes to defragmenting and disk cleanup I'm like "Wha??" and 2) he doesn't sound like a complete idiot, which is nice considering this is something from online. That is, until I got to this part:

I just hope they change the CD/DVD drive because sometimes when I'm in a hurry and don't put the CD well it get stocked inside and it is really hard to get it out but thats the only problem that I am experiencing and nothing more.

Okay, seriously, dude, you're going to give a computer 4/5 stars just because you're apparently a dumbass who can't even put a CD in correctly? Forget the fact that you have enough time to defrag your computer and run disk cleanup. Obviously, checking to see if you put in a fucking CD in correctly takes up way too much of your valuable, computer defragging time.

You're ridiculous. Just incredibly ridiculous. And I think you should be karate-chopped in the neck because you need to spell-check your shit. I found grammar and punctuation errors and, on top of your dumbassery in that review, I just really want to punch you in the face if I ever meet you in person.

And secondly, don't CD/DVD drives come with that pin you can insert to do a manual eject? Because you should probably think about using that before you submit a review that makes you sound like an idiot.

P.S. I don't think having the company change the CD/DVD drive for you will help.